Shipping & Delivery

Free shipping for all orders now

How much does shipping cost?

 

We offer free shipping worldwide!

 

 SHIPPING METHOD  COSTS
STANDARD SHIPPING  Free Shipping
EXPRESS SHIPPING  $10

The difference between Standard shipping and Express shipping:

- Standard shipping orders will take around 7-14 business days to arrive.
- Express shipping orders takes at least half the time of Standard shipping orders.

 

How long will it take to get my order?

Country Standard Shipping Time
United States, United Kingdom, Canada, Germany, Saudi Arabia, Italy, United Arab Emirates, Switzerland, France, Austria, Mexico, Netherlands, Brazil, Israel, Norway, Denmark, Belgium, Thailand, Indonesia, Portugal, Russia, Spain, Slovakia, Finland, Chile, Hungary, Pakistan, Greece, Serbia, New Zealand, Morocco, Czech Republic, Romania, Sweden, Cyprus, Croatia, Philippines, Trinidad And Tobago, Kuwait, Estonia, Cambodia, India, Oman, Ireland, Lithuania, Bosnia And Herzegovina, Kazakhstan, Bahrain, Slovenia, Faroe Islands, Iceland, Latvia, Poland, Qatar, Colombia, Ukraine, Lebanon, Bangladesh, Fiji, Jordan, Turkey  7-14 days
Australia  5-10 days
Singapore, Malaysia,Taiwan ,Japan, China, Hong Kong  1-7 days

 

Note:

Generally it takes 7-10 business days for processing after receiving your order. Please allow extra time for tracking information to be updated, as local couriers may experience slight delays.

The table above shows the latest estimate for shipping turnaround time.  Due to the impact of COVID-19, the shipping time can not be completely guaranteed. If you have any concerns over the shipping time, please feel free to contact our customer service team:

  • Help Model at the bottom left
  • Email: contact@matchutailor.com
  • MatchU Social Media page at the top right

Thank you for your patience and understanding.

 

Cash on Delivery Service

Cash on Delivery Service is available in the following regions:

  • Indonesia
  • Macao S.A.R., China
  • Malaysia
  • Philippines
  • Saudi Arabia
  • Singapore
  • Taiwan
  • Thailand
  • United Arab Emirates

 

Shipping FAQs

How long will it take to receive my order? How much is the shipping fee?

Once you complete your order, and given there are no payment delays, you will receive your order in 2-3 weeks. And we provide free shipping service.


How will my order be shipped?

Our shipping partner is committed to providing top-quality service for your package. We’ll email you the tracking information when it ships within 24 hours.

 

How to check my order status?

Click the button below or go to the “My Account” page and check your order status. You can also edit the size in the same page.

 

* Wrong address disclaimer

If for any reason a package is returned to our team (incorrect address/ unclaimed/etc), the shipping fee will have to be paid by the customer again in order to get the package sent out again.

Please make sure you enter the right address before check out your shopping cart.

If you decide to change your address, please write to us at contact@matchutailor.com as soon as you place your order within 1 day. After a package left our warehouse, we will not be able to change the shipping address any more.

 

If you have any question, please do not hesitate to "contact us."

Thanks!